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About Us

Trolley Services Australia Pty Ltd operates Trolley Tracker™ for major retailers across Australia.

With over 20 years experience, Trolley Services Australia provides a unique service to major Australian retailers. That service is called Trolley Tracker™. 

With assistance from the public, Trolley Services Australia works with local government officials, trolley collection contractors and supermarket managers to achieve collaborative, measurable results to the benefit of all parties.

Who we are

The concept of Trolley Tracker™ was first developed in the early 1990’s by Chris Ford, Managing Director of Trolley Services Australia. At the end of the three-month pilot program at Jesmond in New South Wales only one supermarket trolley was unaccounted for. Based on these results, Trolley Tracker™ expanded over the next two decades to cover major retailers nationwide.

In 2015 Trolley Tracker’s™ popularity continues to grow, using the most up-to-date technology to adapt to emerging digital needs. The growing popularity of smart phones and mobile devices has seen newly developed IOS and Android mobile apps for Trolley Tracker™, plus unique online services making it easy for council officers to report trolleys.

Since 1994, Trolley Tracker™ has taken over 2 million reports for almost 3 million lost trolleys and has given away over $500,000 in prizes to vigilant members of the public who’ve taken the time to report to Trolley Tracker.

How Does Trolley Tracker™ Work?

Trolley Tracker™ works with some of our nation's largest retailers, encouraging the public to Return, Report & Reduce.

Aiming to reduce the impact of trolleys in the local community and environment.

Lodge a report anytime through our smartphone app, here on our website or via our call centre, open 9AM-5PM AEST Monday to Friday.

Trolley Tracker™ works closely with our partners and local councils to promote responsible trolley use across Australian communities.