Trolley Services Australia Pty Ltd operates Trolley Tracker™ for major retailers across Australia.

With over 20 years experience, Trolley Services Australia provides a unique service to major Australian retailers. That service is called Trolley Tracker™. 

With assistance from the public, Trolley Services Australia works with local government officials, trolley collection contractors and supermarket managers to achieve collaborative, measurable results to the benefit of all parties.

The concept of Trolley Tracker™ was first developed in the early 1990’s by Chris Ford, Managing Director of Trolley Services Australia. At the end of the three-month pilot program at Jesmond in New South Wales only one supermarket trolley was unaccounted for. Based on these results Trolley Tracker™ expanded over the next two decades to cover major retailers nationwide.

In 2015 Trolley Tracker’s™ popularity continues to grow, using the most up-to-date technology to adapt to emerging digital needs. The growing popularity of smart phones and mobile devices has seen newly developed IOS and Android mobile apps for Trolley Tracker™, plus unique online services making it easy for council officers to report trolleys.

Since 1994, Trolley Tracker™ has taken over 2 million reports for almost 3 million lost trolleys and has given away over $500,000 in prizes to vigilant members of the public who've taken the time to report to Trolley Tracker.

To join the Trolley Tracker™ community, register and report now!


Trolley Tracker™ is a unique information service that takes reports of wayward trolleys from the public and Councils and passes that information on to the appropriate collection contractor. Reports can be lodged through our smartphone app, on-line or via our call centre, which is open from 9AM to 5PM AEST Monday to Friday. In this way Trolley Tracker™ helps retailers, local councils and collection contractors to manage wayward shopping trolleys and protect the environment.

The system is operated by Trolley Services Australia Pty Limited™.

Trolley Tracker™ works with some of our nation's largest retailers, encouraging the public to Return, Report & Reduce.... to return shopping trolleys to stores and to report lost trolleys, thus reducing the impact on the environment. Trolley Tracker™ works closely with our partners and local councils to promote responsible trolley use across Australian communities.

For a full list of our retail partners in each state and territory click here.